Frequently Asked Questions & Useful Information

Who do you cater for?
We offer great modern clean accommodation in a friendly and trendy environment. Most of the people who book are between 18 - 40 + So for your own sake we wish to be upfront and say that children and elder adults may not feel comfortable in this sort of environment.

What type of accommodation do you offer?
We offer modern stylish studio apartments, rooms and deluxe dorm rooms.

How do I check for availability?
This is peak tourist season, so book early to avoid us being fully booked. If we are fully booked then our Home page should say so. Our online booking engine can take your booking automatically.

What are Studio Apartments?
Studio apartments are newly converted with modern features. Apartments are self contained with your own power shower/wc & kitchen. It is an open planned room with either 2 single beds, 3 single or double bed, TV, sofa, table & chairs. It is fully furnished & fully equipped; everything you need is in there, right down to linen. There is also a shared washer & dryer in most of the buildings.

All apartments have:

• Colour TV
• New Italian kitchens
• Stylish wooden floors
• Power shower & own W/C
• Fully furnished, including toaster, kettle, pots & pans, cooker, fridge, wardrobes
• Security Intercom
• Full fire alarm and smoke detector systems

The only additional bill you need to pay is electricity which is run on a power key and is a prepay service. This will be +- 1 pound a day. Click here for full details>>

What are Shared Rooms & Houses?
A great opportunity to meet like-minded people and ideal for that first move to a big city. The rooms are in large shared houses with ample facilities; 4 showers, 4 toilets, 2/3 kitchens, some with shared lounges. Some of the rooms have private en-suites .We will try to allocate these upgraded rooms on availability. All houses feature:

• Newly refurbished kitchen facilities
• Internet connection
• New modern power showers
• Most houses have shared lounge with TV
• Payphones with incoming and outgoing calls
• Communal areas are cleaned by external cleaner once a week.
• Central heating in most houses
• Many rooms with own TV and kitchen
• Coin operated Laundry Facilities
• All bills and council tax usually included in the rates
• Close to the tube and bus routes
• Flexible short-term & long term leases

Click here for full details>>

What are Deluxe Dorms & Hotels?
The rooms are in large shared houses. You would be sharing the room with 5 others in either same sex or mixed dorm rooms. Rooms have wooden floors, security lockers, A/C, TV etc, There are modern kitchen facilities and 4 to 6 bathrooms with 24hr hot water within the house for your convenience. Fresh linen is provided. If you are just getting started in London, this is also a great opportunity to meet new friends.
Please note that hostels and dorms are mainly for students and back packers, so due to this we unfortunately do not allow children under the age of 16 to stay in hostels and dorms.

Can I see pictures of the accommodation?
We have many studios and rooms, so the pics are not necessarily for the studio that you will get, but does show the standard and styles of the apartments. All of the apartments are professionally maintained with similar modern finishes.

Do you offer long-term and short-term rentals?
Yes we offer both short and long term rentals. A Short term rental is a rental for a minimum of 7 nights to 6 months. A long-term rental is for a period of 6 months – 12 months.

What is the minimum period I can make a booking for?
We only take bookings for a minimum of 7 nights. We are unable to take bookings for a shorter term.

How do I make a booking?
We have a secure online booking site. A 20% deposit is required and the balance payable on arrival. You can make a booking by going to our site http://bestlondonrent.net/ . Click on “Make a booking”. We will send you a confirmation email with your booking details.
Click here to make a booking>>

How do I know if my booking is safe?
We have a safe and secure booking engine powered by Travease, and secured by Comodo. Travease holds a website identity assurance warranty of $10,000. This means that you are insured for up to $10,000 when relying on the information provided by Id Authority on our booking engine.

Does the accommodation have internet facilities?
We do offer FREE wireless internet in all of our accommodation options.

How do I make a long term booking?
Our experience has shown that before you commit to a long-term rental, you should first make a short term booking. for example 1-3 weeks. . This will give you the opportunity to see all available options that London has to offer..without locking yourself into a long-term lease from the beginning of your stay. It is better to do this than to commit to a long-term lease and then realize that you don’t like the area, or the accommodation.We are able to give you great rates on long-term bookings, AFTER you are certain where you would like to stay, what type of accommodation and the duration of your stay will be. So we will only do a long term booing after you have made a short term booking for a minimum of a week.

What about the general area? Is it safe?
This area has affordable accommodation with a mixture of different income social groups. It is regarded as a safe area with a number of attractive parks and tree lined roads.
Click here to see pictures of the area>>

What are your Short Term rates?
All of our rates are per person per night as follows:

What is the currency exchange rate?
The currency exchange rate is approximately GBP1= US$1.95
Click here to get an up to date exchange rate>>

What are your Long-term Rates?
The following is a guide to our long-term rates:

After I arrive in London, How do I check in?
There is FREE pick up and transfer to your accommodation from the local Tube station, Willesden Green, during the office hours of 9:30am to 6:00pm, Monday to Friday and during the office hours of 9:30am to 5:00pm Saturday and Sunday.

What do I do if I need to check in after hours?
Please note that there is a £25 fee for checking in or out on a Sunday and for arrival after office hours which is 6pm.

Where is the accommodation located?
All our properties are located in North West London, around Willesden Green & Queens Park (only studios are located here) which is Zone 2. Most of the time, we will allocate you in the Willesden Green area.

What amenities are there in the area?
Willesden Green has all the shopping amenities that you need locally. There are 24 hour supermarkets, a post office, mainstream banks and plenty of local shops. Community facilities are also present in the form of a main library, fitness centre with pool, cinema and Internet cafes.

What about the social life?
There are numerous bars and clubs. Willesden Green also boasts plenty of restaurants and cafés. You are always a short tube ride away from all that London has to offer.

Are you close to public transport?
All our properties are located close to the tube station & shops. In Willesden Green, the farthest ones we have are a 8-9min walk away from the tube station and those ones are a 3min walk from the Overland Thames Link station. In Queens Park the properties are a 3min walk from the tube station.

How far to travel into the Centre of London?
Both of these locations are a 15min tube journey into Central London and are both safe areas. The area has excellent transport links into the centre of London, which is approximately 15 minutes away by public transport. Its tube station is situated in Zone 2, and based on the Jubilee (Silver line on tube map). There are frequent bus services including a night bus from the city. It is also located a short distance from the main arterial road links through the city.

How do I find out the travel distance from Willesden Green to where I want to work or study?
There is an easy way to find out the distance between our apartments and your destination in London. Go to the London tube website by  clicking here

1. In the “Traveling from” box, type in “Willesden Green” (that is the tube station closest to out apartments).

2. Then type in the destination. -- You can type in a postal (zip) code, tube station name or general area.

3. The website will give you a personalised route and will tell you the tube numbers and time it will take you to reach your destination. London is a big city, so a commute time of 45-60 mins is not unusual at all. That being said Willesden green is only a 15 min ride away from the city (Baker street station by tube.so we think that we are close enough to the city, and close enough to the sanity of a peaceful London neighborhood. 

Tell me more about the London Tube –Subway system-?
The London Underground, or ‘the Tube’ as it is universally known to Londoners, is normally the quickest and easiest way of getting around London with 275 stations conveniently dotted across the city (63 in central London), you are never far from a Tube station. Most people in London use the Tube.’

London is served by 12 Tube lines. Underground trains on all lines run every few minutes between 5.30 until 00:30 Monday to Saturday, and between 7.30 - 23.30 on Sundays. . No smoking is allowed on the Underground, either on trains or stations themselves. Smoking is also not allowed on buses.

Trains and platforms are described as Eastbound, Westbound, Northbound or Southbound depending on the direction of the line. The front of the train, and the platform indicator, will show the ultimate destination of the train - usually, but not always, the last station on the line.

If the station you are traveling to is not on the same line as the one where you start your journey, you need to change trains at any stations where two lines meet. For some journeys you may need to change lines twice.

Each line has its own unique colour, so you can easily follow them on maps and signs throughout the system.

Where do I download a map of the London Tube (subway)?
Here is a link to the London tube at http://www.tfl.gov.uk/assets/downloads/colourmap.pdf.
The Willesden Green station is on the grey Jubilee Line in London North West 2.